Frequently Asked Questions (FAQ)

last updated: 2024-10-18

Welcome to the DowntoZero Cloud FAQ! Here you’ll find answers to the most common questions about our cloud services, pricing, and features. If your question is not answered here, feel free to contact us at support@downtozero.cloud.

General Questions

What is DowntoZero Cloud?

DowntoZero Cloud is a scalable and secure cloud platform that allows you to deploy, manage, and monitor containerized applications. We provide a unique pay-per-watt pricing model, which enables users to control costs based on the power consumption of their deployed resources.

How do I create an account?

You can create an account by visiting our website and clicking the Sign Up button. After filling in your details and verifying your email, you’ll gain access to your personalized DowntoZero Cloud Dashboard.

What services does DowntoZero Cloud offer?

We offer the following services:

  • Container Registry: A private registry to store and manage container images.
  • Container Services: Deploy, scale, and manage containerized applications in a secure environment.
  • Real-time Monitoring: View resource usage and power consumption metrics for each deployment.
  • Objectstore:

Technical Questions

How do I push a container image to the DowntoZero Cloud registry?

To push a container image to our registry, follow these steps:

  1. Tag your Docker image:
docker tag <your-image> cr.dtz.rocks/<image-name>:<tag>
  1. Push the image:
docker push cr.dtz.rocks/<image-name>:<tag>

Can I scale my container automatically?

Yes, DowntoZero Cloud offers autoscaling. You can set up autoscaling rules based on CPU, memory usage, or power consumption from the deployment settings in your dashboard.

What monitoring tools are available?

DowntoZero Cloud offers built-in monitoring for:

  • Power consumption
  • CPU usage
  • Logs for debugging

All of these are accessible via the dashboard for each deployment.

Billing & Pricing

How does the pay-per-watt model work?

Our pay-per-watt model ensures that you only pay for the power your deployments consume. The billing system monitors your real-time power consumption, allowing you to have greater control over costs. You can set usage alerts to notify you when consumption exceeds your set thresholds.

How do I view my billing details?

To view your billing details:

  1. Log in to your DowntoZero Cloud Dashboard.
  2. Navigate to the Billing section.
  3. Here, you can monitor your usage, set billing alerts, and view/download your billing statements.

Are there any free-tier options?

At this time, we do not offer a free tier. However, we provide flexible pricing based on your real-time consumption, allowing you to optimize costs according to your needs.

Security Questions

Is my data secure?

Yes, DowntoZero Cloud takes security seriously. We implement several layers of security to protect your data, including:

  • Encryption at rest and in transit
  • Role-based access control (RBAC) for managing permissions
  • Secrets management to securely store sensitive information

How can I manage access to my cloud resources?

You can manage access through role-based access control (RBAC), allowing you to assign specific permissions to users and services. This ensures only authorized users can access critical resources.

Support

How do I contact support?

If you have any questions or issues, you can reach out to our support team at support@downtozero.cloud. We’re here to help!

Still have questions? Check out our Documentation or contact our team for personalized support.